As a spa guest you are expected to:

• Arrive on time or be early for your appointment, so as not to affect the client who has an appointment after you.
  
  
• Inform the spa early if you are unable to turn up on the appointed day and time.
  
  
• Generally, undress completely save for a disposable g-string /underwear for body services. Your therapist will keep your body draped and only expose area to be worked upon. However, in wet services such as body scrubs and body wraps you will not be draped in order to reap maximum benefits. (Swimsuits are optional).
  
  
• Allow the therapist to perform a service as reserved and timed.
  
  
• Give the therapist feedback as to your comfort and special troubled areas.
  
  
• Relax - that's generally why you are in the spa.
  
  
• Enjoy, benefit and allow others to "do for you".
  
  
• Know that you are in a professional spa therapy operations and do not expect anything other than therapeutic or spa services.
  
  
• Know that you may be silent or quietly whisper if you need to talk.
  
  
• Share public space respectfully with other spa goers.
  
  
• Do not bring children and leave them unattended, this is very disruptive to other spa goers and unsafe for children. Under Singapore's legislation, anyone under 18 is not even allowed into a spa.
  
  
• Know if gratuities are included or not and be prepared according to your experience and desire to tip or not.
  
  
• Relax, yet respect that the room must be prepared and used for the next client; so know that you must vacate treatment room upon completion of service within a reasonable amount of time.
  
  
• Give honest feedback to the therapist, owner, receptionist, etc., as operation personnel cares to know if your spa experience was as expected.