Our Mission

Balik Kampung Spa and Massage Interior Look

"Balik Kampung" (going home in Malay) - is what we hope our customers feel when they visit our spa. We hope to woo heartlanders with quality pampering service at affordable prices, conveniently at your doorstep.

Our Key Promises:

#1 Relax Every Visit
Our customers come here to enjoy the tranquility of our cozy home and escape from the stresses of city life. The biggest dread for most spa visitors is feeling pressurised with hard-selling tactics. We definitely shy away from that! Just indulge in your pampering treatment when you are on our premises.

#2 Convenience for the Customer
Call us to book an appointment as and when you need to relax and unwind. There's no need for you to tediously plan up to 1-2 weeks in advance. Let us do the planning instead! We want convenience for our customers so we do not oversell our services and pack our schedules like others.

#3 Every Customer Matters
We emphasise on service and training our therapists to be more customer-oriented, so that every customer can feel at home when they visit. We detest corporate complacency. We love to hear every single feedback so we can constantly improve our service!

Our neighbourhood spa has been an iconic feature of the Hillview amenity landscape for more than 8 years and we commit to staying the path and constantly improving our services to better serve our customers.

Balik Kampung Spa Therapist in ActionSincere, passionate and committed to quality customer service!

This is our spa and our home. We emphasise on dedicated service and training our staff to be attentive to details so that every customer can feel at home when they visit.

In addition to having professional qualification certification, our spa therapists undergo stringent in-house training sessions to ensure highest standards of service. 

So come home to Balik Kampung, your neighbourhood spa!